Earlier this month, the UK’s Lancashire Constabulary made headlines when it announced its new NICE2SHARE campaign. The initiative is geared at encouraging homes and businesses with CCTV cameras to register those cameras via Lancashire’s Community Portal.

A solid training program (coupled with quality assurance) is essential to any well-tuned emergency communications center. It’s what sets telecommunicators up to succeed on the job. That’s why, each year, NICE bestows a PSAPs’ Finest Trainer of the Year award on a deserving individual.

Recently, the Home Office issued a communication urging police to help make their communities safer by increasing their use of facial recognition to track down offenders. Specifically, the letter asked police to literally ‘double down’ on their use of this AI technology by May 2024 for retrospective investigative searches.

Representatives from twenty police forces that use NICE Investigate for Digital Evidence Management (DEMS) gathered for two days in the Royal Town of Sutton Coldfield just outside Birmingham, England to share digital policing innovations, best practices and successes.

This blog honors Marcia Broman, Metropolitan Emergency Services Board, who won the 2022 PSAPs’ Finest Lifetime Achievement Award.