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    Digital Transformation of Public Safety & Justice

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      Is This the End of the Love Hate Relationship between the Police and CCTV?

      Jamie Wilson
      by Jamie Wilson
      March 6, 2024

      Police forces have long had a love hate relationship with CCTV. In many cases it has proven instrumental in providing evidence that has led to successful arrests, prosecutions and sentencing.

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      Reducing Staff Turnover with Next-level 911 Quality Assurance

      Linda Haelsen
      by Linda Haelsen
      February 21, 2024

      Is your 911 center lacking the time and resources to perform Quality Assurance (QA) on 911 calls? Using outdated technology and spreadsheets to perform QA? Do you need to navigate multiple systems and time consuming processes?

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      PSAPs’ Finest Honor Roll: Cheri Kline, Aurora911

      Linda Haelsen
      by Linda Haelsen
      February 14, 2024

      Each year NiCE’s PSAPs’ Finest awards program recognizes a Telecommunicator of the Year. This year, that distinction went to Cheri Kline, an Emergency Communications Specialist with Aurora911 (Aurora, CO).

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      Lancashire Constabulary Launches NiCE2SHARE Digital Neighbourhood Watch, with Aim toward Making Communities Safer

      Jamie Wilson
      by Jamie Wilson
      February 7, 2024

      Earlier this month, the UK’s Lancashire Constabulary made headlines when it announced its new NiCE2SHARE campaign. The initiative is geared at encouraging homes and businesses with CCTV cameras to register those cameras via Lancashire’s Community Portal.

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      PSAPs’ Finest Honor Roll: Leighann Schultz, Cobb County Department of Emergency Communications

      Linda Haelsen
      by Linda Haelsen
      January 31, 2024

      A solid training program (coupled with quality assurance) is essential to any well-tuned emergency communications center. It’s what sets telecommunicators up to succeed on the job. That’s why, each year, NiCE bestows a PSAPs’ Finest Trainer of the Year award on a deserving individual.

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      How Facial Recognition and Digital Evidence Management Can Work Together to Make Communities Safer

      Jamie Wilson
      by Jamie Wilson
      January 24, 2024

      Recently, the Home Office issued a communication urging police to help make their communities safer by increasing their use of facial recognition to track down offenders. Specifically, the letter asked police to literally ‘double down’ on their use of this AI technology by May 2024 for retrospective investigative searches.

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      Police Forces Discuss Body Worn Video, Artificial Intelligence and Further Digitisation of the Judicial System

      Jamie Wilson
      by Jamie Wilson
      October 19, 2023

      Representatives from twenty police forces that use NiCE Investigate for Digital Evidence Management (DEMS) gathered for two days in the Royal Town of Sutton Coldfield just outside Birmingham, England to share digital policing innovations, best practices and successes.

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