I have always felt our 9-1-1 telecommunicators and dispatchers are the thin gold line because gold is the best.

National Public Safety Telecommunicators Week is such an important and fantastic way to recognize the valuable work done by our emergency communicators every day.

I have a confession to make. I’ve carried around this juicy little public safety secret for many years. They will all disavow me for speaking of it, but all Telecommunicators have a super-power. They do not want you or anyone else to know that they possess this ability. However, they use it every day.

This year, I really hoped for a return to some form of normalcy (whatever that may be) for National Public Safety Telecommunicators Week.

911 telecommunicators are the most selfless team of individuals you will NEVER know.