




Turning an Idea into a New 911 Capability: Honoring PSAPs’ Finest Line Supervisor of the Year Jordan Mitchell
Strong supervisors keep people and operations moving.

Always Looking for Another Way to Help: Honoring PSAPs’ Finest Above & Beyond Award Recipient Jaclyn Higgins
For some people, going above and beyond is something they do when an extraordinary situation demands it.

Leading a 911 Center Forward: Honoring PSAPs’ Finest Director of the Year David Klozik
The strongest emergency communications leaders do more than manage the demands of today.