Overview
RapidSOS helps emergency services respond faster, but after an incident happens, the focus invariably shifts to understanding what happened. How efficiently and effectively did telecommunicators and first responders respond? What impact did the data passed to 911 centers through the RapidSOS Platform have on the incident? Without complete data for incident reconstruction, getting answers to questions is complicated.
In this eBook we explore how NICE and RapidSOS have teamed up to provide 911 centers with a single system of record for incident data.