Case Studies

Merseyside Police: Resolving Cases Successfully and Sooner with NICE Investigate

Overview

Ensuring a safe community and supporting victims of crimes are core missions of Merseyside Police. But as digital evidence continued to grow, Merseyside Police’s investigative resources were stretched to the limit. Investigators would often have to log into a number of systems to collect evidence. They would waste even more time emailing, phoning, filling out request forms, or driving from location to location.

Merseyside Police found a solution to all of these challenges in NICE Investigate. NICE Investigate collapses Merseyside’s digital evidence silos into a single login, so investigators can do all of their work in one place, and it eliminates long wait times for evidence. Now, cases can be resolved successfully and sooner.